Your spaces are a brand statement. Buildings & interiors that support truly rewarding encounters are a key commercial asset.

Commercial Interior Design & Architecture Agency in London

Do you have physical premises that your customers may encounter?  If so, you are in control of one of the most critical manifestations of your brand.  Your brand is simply the impression people have of you.  Architecture and Interior Design are utterly critical in forming this impression, dictating a ‘channel’ of your brand mix that is immersive, tangible and multi-sensory.

These brand spaces can deeply impact and engage with our basic human nature, creating emotional responses, and rational thought patterns that influence behaviour for better or worse.

Commercial Interior Design Agency

As holistic thinkers and creators, our approach to helping clients create spaces that have the desired impact on their target audiences, is to embed and harmonise the architecture and interior design process within our Research & Insight, strategy development and holistic customer experience design methodologies.

Informed by our Research & Insight and Brand Identity processes, and acting as advocates for our clients’ target audiences – religiously starting from and examining the customer’s point of view and pain points – we work collaboratively to ‘storyboard’ the perfect encounter between customer and space. We call this Customer Journey mapping.

We overlay digital features within the physical experience, merging both on and offline touch points to plot a holistic, modern and omni-channel brand –  harmonising 3D design thinking across each key moment of the customer journey. Our concept development always focuses on the strategic brand needs from both an audience, product and service perspective.

Contemporary Interior Designers in London

After developing the purpose of your valuable spaces through workshops, research, analysis and our in-house brand experience tools – our world-class teams of architects, interior designers and furniture designers then interpret and creatively express the design concept and visual outcome and references for your brand. In line with your defined brand values and personality – the 3D design aspects of the agreed attributes, resulting in the true definition of great interior design & architecture: Spaces that perform their functions brilliantly, while evoking lasting emotional reactions, bonds and impressions that set you apart in the hearts and minds of your customers. That is the true purpose of a brand environment.

What We Do

Customer Journey Design
Customer Experience Design
Interior Design
3D Design
Retail Strategy & Design
Pop-up Store Design
Furniture Design
In-store Communications
Visual Merchandising
Physical Environment Design

We work with you to design
your spaces as deliberate customer experiences
3D environments in perfect harmony with your people,
your technology, your proposition and communications…
Your brand is somebody’s impression of you. Your physical presence is fundamental to this.