Soothing designs for troubleshooting screens

Turkcell Web Design & UX

Your internet connection is cut off for an unknown reason. You go to your provider’s website but can’t even find how to report the problem, let alone how to solve it. We know how annoying that experience can be. So do Turkcell. That’s why the pioneer internet provider in Turkey enlisted I-AM web designers to change the troubleshooting and trouble management application screens in a user-centered manner.

Identifying Contents and Interactive Elements

I-AM started by identifying the contents and interactive elements. User scenarios were defined for structural design. Pages were designed consonant with user psychology to be easy to use. User flow and the content were kept well defined. Customers were given clear information on how to reach a solution; the language and the design of visuals were very clean on the page.

Turkcell superonline digital branding and design
What we did

Navigation Design
Structural Design
Visual Design
Interactive Design

tttTurkcell superonline digital branding and design
Turkcell superonline digital branding and design
Turkcell superonline digital branding and design
Turkcell superonline digital branding and design


We Create People Inspired Experiences

To talk to I-AM about how we can help your business adapt and design a brand experience that resonates with your consumers, please register your details below.
Want to talk to someone now?
Email or speak with Jen Kuhn by calling +44 (0)20 7613 4114

 





By submitting this form I agree to I-AM Associates Ltd. privacy policy and terms of use.
© 2019 I-AM. All rights reserved

We Create People Inspired Experiences

We will work with you to understand your customers and create a brand experience that will transform your business.


We Create People Inspired Experiences

To talk to I-AM about how we can help your business adapt and design a brand experience that resonates with your consumers, please register your details below.
Want to talk to someone now?
Email or speak with Jen Kuhn by calling +44 (0)20 7613 4114

 





By submitting this form I agree to I-AM Associates Ltd. privacy policy and terms of use.
© 2019 I-AM. All rights reserved